Hello there.
My name’s Andrés Garcia (you can call me Andy).
I’m an innovation leader focused on the intersection of technology and humans.
🍎 Formerly NYC | Currently ATX 🌵
WHAT I DO
I help organizations deliver more value to their customers.
Or their employees. Or their customers’ customers. Every business model, no matter how circuitous, always leads back to a human being. I help companies make sure that experience is great—by default.
I leverage years of deep expertise in cognitive and behavioral psychology, ethnographic research, business strategy, and design methodology to guide some of the largest organizations in the world to create and ship effective solutions to impact themselves, their customers, and society.
I do it with simplified, but impactful frameworks developed and stress-tested through a consulting career spanning over ten years and 100+ organizations to produce the best results for any situation, any vertical/industry, any team size.
| Practices | Philosophies | Problem Spaces |
|---|---|---|
| Product | Strategy | Applied Innovation |
| Design | Leadership | Customer Experience |
| Innovation | Culture | Digital Transformation |
| Research | Prioritization | Behavioral Change |
Who I’ve Worked With
Some Recognizable Faces…
I like partnering with organizations of all sizes to create meaningful and valuable experiences for humans. Whether that be through programs, platforms, products, services, organizations—or a careful combination of them all.
If you would like to see work samples or case studies, want to work with me, or would like to hire me to write for your publication or speak at your event, please reach out.
The Talk
“Andy is one of the sharpest and most thoughtful people with whom I’ve worked. Able to think strategically one moment and then able to dive down into executional details the next, he’s typically one, if not three, steps ahead of everyone else in the room. I saw firsthand the care and mentoring he directed towards his team. Never content with the status quo, he was always teaching, sharing wisdom or improving his own skills. I’d feel lucky to work with him again, on a complex CX engagement or overnight flight for a last-minute client meeting or anything in-between. One of the best.”
-Evan Shumeyko,
VP Client Experience @ BNY Mellon
How I do It
Talk is great. Want to learn more about my thinking and approach?